Refund policy
I want you to love what you ordered. If something isn't quite right, I'm happy to help.
Returns & Exchanges
I accept returns and exchanges within 30 days of delivery.
To start a return, send me a message with your order number and the reason for the return.
If your piece arrived damaged or isn't what you ordered, reach out with a photo and I'll make it right. Depending on the situation, that might mean a replacement, a refund, or another solution, whatever fits best.
If you've changed your mind or the piece isn't the right fit, I'm happy to offer an exchange or store credit. Return shipping costs are the buyer's responsibility in that case. I recommend using a trackable shipping method. I'll process your exchange or credit once the piece is back in its original condition.
Personalized & Custom Orders
Personalized and custom orders are final sale and not eligible for return or exchange, unless they arrive damaged or incorrect. If something goes wrong with a custom piece, reach out, and I'll make it right.
A Note on Condition
Returned items must be in their original condition. Buyers are responsible for any loss in value if an item is returned in a condition that prevents it from being resold.